Last Updated: 01-10-2024

Who we are

Engineering Investments (Pvt) Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website, www.staedtlersrilanka.com (the “Site”).

By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using the Site.

1. INFORMATION WE COLLECT

We collect various types of information to improve our services and your experience with us. This includes:

a. Personal Information

When you create an account, place an order, or engage with the Site, we may collect personal information such as:

  • Name
  • Email address
  • Shipping and billing addresses
  • Payment details (e.g., credit card information)
  • Phone number
  • Account login credentials

b. Non-Personal Information

We also collect non-personal information that does not directly identify you. This includes:

  • Browser type and version
  • IP address
  • Time zone settings
  • Operating system and platform
  • Information about your visit, including pages viewed and products searched

2. HOW WE USE YOUR INFORMATION

We use the information collected for the following purposes:

a. To Process Orders

We use your personal information to process and deliver your orders, including sending confirmation emails, processing payments, and providing customer service.

b. To Improve Our Site and Services

Non-personal information helps us analyze trends and improve the Site’s layout, content, and overall functionality. It also enables us to tailor the shopping experience to better meet your needs.

c. Marketing and Communication

With your consent, we may use your contact information to send promotional offers, updates about new products, and newsletters. You can unsubscribe from these communications at any time by following the instructions in the emails or contacting us directly.

d. Security and Fraud Prevention

We use your information to ensure a safe shopping environment, monitor for fraudulent activity, and protect our legal rights.

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to enhance your browsing experience on our Site. Cookies allow us to:

  • Recognize you when you return to our Site
  • Save your preferences
  • Track your shopping cart activity
  • Analyze traffic patterns and site usage

You can manage or disable cookies through your browser settings, though this may affect your ability to use some features of the Site.

4. SHARING YOUR INFORMATION

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers

We may share your personal information with third-party service providers who assist us with operations such as payment processing, shipping, email marketing, and site analytics. These providers are bound by confidentiality agreements and are only permitted to use your information in connection with their services.

b. Legal Compliance

We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the transaction.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet-based system can be fully secure, and we cannot guarantee the absolute security of your information.

6. YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request corrections to your personal information if it is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal information, subject to legal obligations.
  • Withdrawal of Consent: If you have provided consent for the use of your information, you may withdraw it at any time.

To exercise these rights, please contact us using the information provided below.

7. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we discover that we have inadvertently gathered information from a child, we will take steps to delete it promptly.

8. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information..

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on this page with the revised date.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Engineering Investments (Pvt) Ltd

415 Cotta Road, Rajagiriya

info@staedtlersrilanka.com

+94777746808